FAQ
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COVID-19 Update
- As we take measures to help ensure the health and safety of our team members during the COVID-19 crisis, please be advised that our response time and return process will take longer than usual. We appreciate your patience and understanding. Together with our Global Contact Center, we remain committed to processing your requests as quickly as possible. You can reach us at contactus@dufry.com.
General Information
- Learn about what makes аÄÃÅÁùºÏ²Ê¹ÙÍø the company that it is today! Visit our аÄÃÅÁùºÏ²Ê¹ÙÍø page or check out Our Locations to get the scoop on the more than 80 travel destinations that we operate across North America.
Our Story
- аÄÃÅÁùºÏ²Ê¹ÙÍø’s driving purpose is to be the Traveler’s Best Friend. Find out more about Our Story, what makes us so Distinctive, the experience of our Management Team, and how we strengthen community relationships through our Corporate Social Responsibility programs.
Exchanges & Returns
- For Exchanges and Returns, please reach out to us at contactus@dufry.com and we’ll be happy to help you! There have been recent changes due to COVID-19, so be sure to review our updated Returns Policy.
аÄÃÅÁùºÏ²Ê¹ÙÍø Nonstop
- аÄÃÅÁùºÏ²Ê¹ÙÍø Nonstop is powered by Amazon's Just Walk Out technology! To obtain your receipt, register in store by entering your email address or visit: .
For all other аÄÃÅÁùºÏ²Ê¹ÙÍø Nonstop inquiries, mail: contactus@dufry.com
Ecommerce Websites
Job Opportunities
- Interested in working with us, click .
Latest News
- Stay up-to-date on the latest news at аÄÃÅÁùºÏ²Ê¹ÙÍø! Subscribe to our press releases or follow along with our social media journey here.
Comments, Questions, or Concerns
- Share your comments, questions, or concerns with аÄÃÅÁùºÏ²Ê¹ÙÍø by emailing us at contactus@dufry.com. *Due to COVID-19, there may be a delay in response time.